Support Services Overview

ImageFast consider support to be one of the key building blocks for providing successful software solutions to customers. ImageFast support service offerings are designed to provide the customer with the flexibility of choosing the required support options best suited to meet the needs of their business.

ImageFast can works as part of an internal support structure or can take full ownership of the entire support process if required. ImageFast’s support organisation is staffed with highly motivated, trained professionals focused on providing quality support as quickly as possible

System Health Checks

Regular health checks will ensure that the system is running correctly and smoothly. The Health check will analyse the software applications, log files, databases and system environment. At the end of every Health Check, a report will be produced with a summary of the findings and any recommended actions that are required.

For more information on ImageFast Health checks contact .

Contact ImageFast Support

ImageFast provide online support for all clients that have a valid support contract with ImageFast. The Extranet allows clients to raise new support calls and view updates on the progress of any outstanding issues.

For access to the Client Extranet click on the link below:

Support Login